Frequently asked questions
Here are some common questions about our company.
We keep your data safe and use it only to process orders or improve your experience. We never share your information with anyone else.
By shopping with us, you agree to follow our store rules, including accurate order information and respectful communication. Prices and offers may change anytime.
No Returns and No refund policy available in our Dua Accessories Hub.
Orders are usually shipped within 2–3 working days and delivered in 5–7 days, depending on your location.
You can cancel within a few hours of placing the order, before it is shipped. Once shipped, cancellations aren’t possible.